Your experts

Meet your dedicated Account Managers, experts in the independent fitness industry, business growth, marketing, and sales. Experience guided 1-1s; as a feature of Gym Mastery we operate as an extension of your team.
Our experts

Meet the Team

At Gym Mastery, we believe in providing unparalleled support to each of our clients and this is where  our dedicated account managers play a pivotal role. 


Director of Customer Experience 
A Quoox Wizz and team leader, she is an expert in the SGPT industry. Jess specialises in effective small group training gym processes and can turn any fitness vision into a fully realised work flow supported by automated processes.


Account Manager 
An account manager dedicated towards customer service, who has an attention to detail with health journeys and creating in-depth member retention workflows from our expertly written content packages.


Account Manager 
Committed to your growth through setting targets and digesting software and website diagnostics. There is no stone left unturned when Sarah runs a Quoox Health Check, ensuring the development of a comprehensive success plan.

Join the mastery movement

Why Settle, when you can have a team of experts with gym mastery?
Your account manager will work closely with you to tailor our services to your unique goals, from increasing turnover and attracting new members to optimising your strategies for maximum impact. They offer personalised insights, guide you through the latest industry trends, and ensure our solutions align perfectly with your gym's vision and objectives. Our view across the small group personal training market is both unique and extensive, and we have unparalleled knowledge of what works (and what doesn't!)

With Gym Mastery, your account manager is your ally in success, helping to transform your fitness facility into a thriving business. 


The Fitness Collective

West Bridgford, UK

Transform Fitness

Durham, UK

Rocky Fitness

Dublin, Ireland
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